Shipping & Delivery Policy

Last updated: 11 October 2026

Where we deliver

Sports Hive ships to all serviceable pin codes across India through trusted courier partners. You can check delivery availability for your pin code at checkout. We do not currently ship internationally.

Order processing time

Orders are processed and dispatched within 1–2 business days of confirmation. Orders placed on Sundays or public holidays are processed on the next business day. Custom items such as printed jerseys and engraved trophies may need an additional 3–7 business days, which we will confirm with you.

Estimated delivery timelines

• Standard Shipping: delivery in 5–6 business days
• Express Shipping: delivery in 2–3 business days

Delivery times are counted after dispatch and are estimates. Remote areas, the North-East and J&K may take longer, and weather, strikes or festivals can cause delays.

Shipping charges

• Standard Shipping: FREE on all orders.
• Express Shipping: ₹224 per order.
• Heavy or oversized items (for example gym benches, table tennis tables or bulk school orders) may carry additional freight charges, shown on the product page or confirmed before dispatch.

Prepaid orders only

Sports Hive accepts prepaid orders only. Cash on Delivery is not available. Pay securely online at checkout using the methods shown there.

Order tracking

As soon as your order ships, we'll send the courier name and tracking number by email and/or SMS. You can also track your order anytime on our Order Tracking page or under My Account → Orders.

Failed or delayed deliveries

Couriers usually attempt delivery up to three times. If an order is returned to us because of an incorrect address or repeated unavailability, we will contact you to arrange re-shipment (re-shipping charges may apply) or a refund for prepaid orders, less shipping costs.

Damaged packages

If the outer package looks tampered with or damaged, please refuse the delivery or note it with the courier, and contact us within 48 hours at hello.sportshive@gmail.com with photos. We'll resolve it quickly with a replacement or refund. For anything else, see our Returns & Refunds Policy.